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C_C4H47_2503 – SAP Certified Associate: Implementation Consultant – SAP Sales Cloud Version 2

The SAP Certified Associate – Implementation Consultant – SAP Sales Cloud Version 2 (C_C4H47_2503) certification validates your expertise in implementing SAP Sales Cloud V2, including configuration, extensibility, and core sales processes. This exam is highly sought-after in SAP’s Customer Experience (CX) portfolio and demonstrates your ability to deliver end-to-end sales cloud solutions.

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Key Topics Covered in C_C4H47_2503

1. Introduction to SAP Sales Cloud Version 2 – ≤10%
   Covers essential concepts, solution architecture, capabilities, and overview of SAP Sales Cloud V2.
2. General, Company, Users & Control Settings – ≤10%
   Includes organizational settings, business roles, permissions, and user management.
3. Master Data – ≤10%
   Covers account, contact, product, and sales master data setup and configuration.
4. SAP Sales Cloud Version 2 In App & Side-by-Side Extensibility – ≤10%
   Focuses on extensibility framework, custom fields, side-by-side extensions, and integration options.
5. Set-Up of Sales-Specific Capabilities – 11–20%
   Covers configuration for territory management, rules, activity planning, and sales processes.
6. Leads & Opportunity Management – ≤10%
   Includes lead stages, qualification, opportunity pipeline, and conversion workflows.
7. Activities Management – ≤10%
   Focuses on tasks, appointments, interactions, and activity tracking.
8. Machine Learning & Gen AI – ≤10%
   Includes intelligent scoring, automated recommendations, and generative AI capabilities.
9. Mobile App – ≤10%
   Covers key features of the SAP Sales Cloud mobile application, including offline/online functionality.
10. Scenario: Best Run Bikes – 11–20%
    Provides hands-on, scenario-based processes demonstrating end-to-end usage.
11. Playbook, Digital Selling Workspace & Guided Selling – 11–20%
    Covers digital guidance, workflows, sales playbooks, and AI-assisted sales experiences.

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